Telecommunications
Voice Communications at MCLA
We are committed to providing updated telecommunication services to our entire community. The telecommunications department is continuing to evolve in the areas of innovation, efficiency and reliability. Our effort is to stay current and competitive in these areas of providing technologies while we grow and expand our institution for the future of communications here at MCLA.
For more information, please contact Sandra.Macksey@mcla.edu or x5115 Telecom Helpdesk.
Directory and End User Information
- The College community is encouraged to utilize the college on line directory to connect to extensions around campus. Phone Lookup. or to print out the Campus Directory by Alphabetical or by Department
- The college does not connect calls to resident student dorm rooms. If you are within the college community, directory information is available via Campus Connection online student directory> People Finder. We do provide a list of student post office mailbox numbers.
White/Yellow Pages/Area & Zip Codes
Telecommunication Services
All faculty/staff/ student requests for services or issues should be directed to the Telecom Helpdesk x5115.
Consult the FAQs for other ways to troubleshoot any telecom issues or problems by end user prior to contacting the helpdesk x5115.
New Student Voice Introduction Letter
Student Voicemail Setup Instructions
Fac/Staff Enroll for Unified Messaging (fwd voicemail to First Class email)
Faculty/Staff Voicemail Instructions
Faculty/Staff FAQ's and Requests
Dialing Instructions for the MCLA
Local calling
Press 9 then dial 662*, 663*, 664*, 743*, 458*, 672*, 597*, 652* for local area which includes:
North Adams, Adams, Cheshire, Williamstown
Included in local dialing for the our area is 1-802-694* for Stamford, VT only.
Long distance calling: Press 9 then dial 1-413-44*, 43*, 49* for long distance calls outside local areas.
Resident Student Long Distance/Cellular Services
The college does not provide long distance services for resident students. The college does provide local calling and voicemail services to each resident student which is available upon arrival to campus. The college recommends that all resident students purchase calling cards prior to arrival or purchase pre paid calling cards at the college Bookstore. The college also recommends resident student to come with an analog plug in phone for the dorm room. Cell services within the dorm is challenging and difficult, so using a plug in phone is advised to stay in contact with the college community, family and friends. Verizon and AT&T carriers have the best coverage outside the dorms and city area.Cellular Discounts for MCLA Employees and Students
Click your carrier link to find out more. You will need to provide your college email address and register to received up to 15% off your cell phone bill and products. *Discounts vary with each carrier.
NEC Campus Products/User Guides
MASSACHUSETTS STATE COLLEGES AND UNIVERSITIES TELEPHONE DIRECTORY
Campus Police(Emergency only) 5100
Non-emergency calls - 5284
College Counseling Services-5331
College Health Services-5421
North Adams Police Dept-911
North Adams Regional Hospital-664-5000
