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F.A.Q.
FREQUENTLY ASKED QUESTIONS When is my bill due? Here at MCLA we bill in 2 installments. The Fall Semester bill is mailed in early July and will be due in early August. The Spring Semester bill will be mailed in mid December and will be due in early January. A $75.00 late fee will be assessed on accounts not satisfied by the due date listed on the bill. What method of payment is acceptable? We accept cash, personal checks, money orders, and MasterCard, Visa, American Express and Discover. What do I do with my bill if I will be receiving Financial Aid? If you have an approved Financial Aid Award, it will show as a credit on your invoice. What if I would like to pay in installments? Contact Tuition Management Systems to set up your payments. You can reach them at 1-800-722-4867 or at www.afford.com/mcla . There is a fee of $40 but there is no interest charged and you can choose between 4 and 5 payments. What if I have already contracted with Tuition Management Systems to pay my bill in monthly installments? Simply return the top portion of your invoice to the Bursar’s Office noting the amount of your contract with TMS. What if I need my student loan refund to purchase books? You may be eligible for a Book Advance if your financial aid exceeds the amount of your charges. If your financial aid does not exceed the amount of your bill, please be sure to bring money with you to purchase your books. What kind of meal plan will I have? If you will be residing in College Housing, you will be required to have the 9 Meals Per Week Plan. This plan allows you 9 Meals Per Week (Dinner 7 nights a week and brunch on Saturday and Sunday). You also will have Declining Balance Dollars to be used for breakfast and lunch (also good at the C-Store and the Coffee Cart in Bowman). Do I need to come to the Bursar’s Office to activate my meal plan? If you return your tuition bill and payment by the due date, your meal plan will automatically be put on your student ID card. Otherwise, you may have to wait in line at the Bursar’s Office to have it activated when school starts. What if I want to change my meal plan? Students with a Residency Requirement must have the 9 Meals per Week Plan. What if Student Health Insurance is listed on my tuition bill and I am already covered by an existing health insurance policy? Go to www.aetna.com and submit your policy information on the waiver form. This information needs to be completed each year that you are enrolled at MCLA What if I need to purchase student health insurance from MCLA? Go to www.aetna.com and register on the enrollment form. What if my check is returned by the bank? Our bank will automatically redeposit your check and if it is returned a second time, a $25 returned check fee will be added to the student’s account. Your replacement check must be in the form of a bank check or money order. What if I have a question about my bill? The Bursar’s Office is staffed Monday through Friday from 8:30 a.m. until 4:45 p.m. We can be reached at 1-413-662-5230 and our FAX number is 1-413-662-5105.
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