Account Procedures
Account Registration
3/28/2006
Why do I need a MCLANET ID?
To use many of the technology services at MCLA you are required to have a MCLANET ID and password. With a MCLANET ID and password you have access to the following resources.
- Computer Labs
- Wireless Network
- Dorm Network/Internet Access
- Classroom Computers
- E-Campus System (E-mail)
- Walk-up Computer Stations in Campus Center
How do I get my MCLANET ID and password setup?
You are required to go through the account activation and retrieval process to obtain your MCLANET ID and password.
Visit the following web address to retrieve and activate your MCLANET ID and password.
The registration process is simple and should take less then 10 minutes to do. You will be asked to identify yourself, agree to the standard MCLA communications policy, and be asked to setup challenge questions in case you forget your password. You will then be asked to choose a password of your own.
At the end of this process you will be given your MCLANET ID which will start with “a100” followed by 5 digits. It is important to keep this information and is recommended that you print it out so that you may refer back to it. The password field is left blank intentionally to ensure security. However, you may wish to make note of your password.
After you have printed your MCLANET ID and password you can then go on to activate your E-Campus First Class (E-mail) account and download the associated client software.
What if I forget my MCLANET ID and/or password?
If you have forgotten your MCLANET ID you can go through the registration process again and view your MCLANET ID at the following location
http://helpdesk.mcla.edu/getid.html
If you have forgotten your MCLANET ID password you can though a password reset process located at
http://helpdesk.mcla.edu/resetpassword.html
Who can I contact if I have trouble with this process?
The MCLA Computer Helpdesk is available to assist with any issues that you may encounter with your account or any of the services listed above. The contact information is as follows
HelpDesk support line: (413) 662-5276
HelpDesk website: http://helpdesk.mcla.edu
HelpDesk email: helpdesk@mcla.edu
|