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Job Listing:

Box Office Supervisor
Position's Title
Box Office Supervisor
Number of Openings
The Mahaiwe seeks a full-time, year-round Box Office Supervisor. In addition to performing all regular ticket-selling duties, the Box Office Supervisor is responsible for scheduling, training and mentoring box office staff to ensure efficient and effective customer service. The Box Office Supervisor will be expected to build events in the ticketing system, generate daily and weekly sales reports, and oversee sales of artist merchandise during shows. The Mahaiwe uses PatronManagerCRM to manage ticket sales, membership benefits and constituent relations.

The Mahaiwe presents and hosts a wide range of programs, including music, dance, plays, opera, HD broadcasts, lectures and films.
Required Skills
The Box Office Supervisor will be expected to maintain an exceptional atmosphere of positive customer service and engagement with the ticket-buying public, to work well under pressure, and manage multiple tasks.

Requirements include box office experience, strong computer skills, excellent verbal and written communication, and leadership skills. The right candidate will be articulate, courteous, calm and organized.

The Box Office Supervisor reports to the Theater Operations Manager.
Salary/Hourly Rate
Salary and benefits will be commensurate with experience.
Hours per Week
The schedule includes day-time and evening hours, weekdays and weekends.
Start Date
Mahaiwe Performing Arts Center
14 Castle Street
PO Box 690
Great Barrington, MA 01230
Contact Person
Human Resources
413-644-9040 x108
Human Resources
Additional Infomation
Please send cover letter and resume to

For additional information, contact:

Career Services Center
Massachusetts College of Liberal Arts
375 Church Street
North Adams, MA 01247-4100