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CSSE/Academic Support

Part of the Center for Student Success and Engagement (CSSE), Academic Support provides help to students already enrolled in the College, college-bound high school students, and adults returning to higher education, all of whom may need training or enhancement of basic skills.

Tutor Exchange Network: We offer tutoring to enrolled students through the Tutor Exchange Network (TEN). The network provides approximately 90 tutorial groups per semester. Tutorials are delivered in small groups by qualified peer tutors.

Placement Testing: Assessing your skills and academic level is the first step to successful advising. Based on your transcript and academic history, you may need to take some or all of our placement tests.

Individual Enrichment Program: A TRIO Student Support Services program that serves 200 students and incorporates a four-week residential Summer Session offering courses in Writing for College and College Writing I, Mathematics for College and Introduction to Statistics, and Computing and Communication, a core curriculum course. Students are introduced to the campus and the surrounding area through a series of cultural and recreational activities. This is a specialized, intensive session specifically designed to help students make the transition from high school to college and to increase their likelihood of persisting and graduating from MCLA.

Students With Disabilities: Based on documentation, students may request reasonable accommodations for classes. Students are encouraged to meet with Katie Sutton to clarify reasonable accommodations and to receive feedback on how to advocate for their needs with their instructors.

Skills Courses: Some students need to improve basic skills before enrolling in introductory courses or want to review skills when taking introductory courses. The course work provides specific study and problem solving approaches to learning. Emphasis is placed on the development of efficient reading, writing, and math skills.

Writing Associates/STEM Associates: Writing Associates work with students in various stages of the writing process. Students must bring a copy of their assignment and a rough draft or outline of their paper. Writing Associates provide constructive feedback, assistance with proofing, and assistance with citations. STEM Associates are available on a drop-in basis to help all students with science and math questions/assignments.

Stop by or Get in Touch


For Academic Support/CSSE

Eldridge Hall, top level 413.662.5309

Monday through Friday, 8:30 - 4:45
Evening hours by appointment


Kate Heekin
Assistant Director of CSSE   

Bob Bouquet
Academic Counselor

Wendy Guerra
Coordinator, Individual Enrichment Program 

Katie Sutton
Learning Specialist, Accommodations

Joan Courtney
Office Manager 

Donna Poulton
Administrative Assistant