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Office Of The Registrar  

We are responsible for managing all aspects of academic record keeping for Massachusetts College of Liberal Arts, for both graduate and undergraduate students, including, but not limited to, registering for classes, transcript requests, enrollment verifications, major/minor changes, veteran status and support, degree evaluations, transfer course equivalencies, graduation and awarding degrees.


Student Instructions for Withdrawal from a Class

The withdrawal period begins on Friday, September 13th and will run through Wednesday, October 30th. Students wishing to make changes to their schedules need to meet with their academic advisor. Remember that Instructor approval is required to withdraw from a course. Students should use the paper add/drop/withdrawal form.

  • Review your Fall 2019 schedule online in Banner (From the MCLA portal, select the word “Banner” in the blue header bar.)
  • Once you are in Banner, select “Registration” from the student menu.
  • Select “Concise Student Schedule” to view your current classes.
  • The add/drop/withdrawal form is available from the Office of Student Records in Eldrige Hall, and can also be downloaded from the Registrar’s web page. (From the portal page, select “Services”, the scroll down to “Registrar”.)
  • Meet with your academic advisor to review your proposed changes. Have the advisor sign your paper form.
  • In lieu of signatures, it is acceptable to get approval from your advisor or instructor by email. The email should be done in the MCLA Office 365 email system. Outside email is not accepted. Print out the email and bring it with your completed form.
  • Fill out the add/drop/withdrawal form completely and include your ID#, all of the course information, and your signature.
  • Bring your completed form to the Office of Student Records in Eldridge Hall.

Meet our Staff!

steven kingSteven King, Registrar

Steve has been with the College since 2005. He is responsible for schedule production, graduation, veteran’s affairs, SEVIS, and oversees the Office of Student Records. He can be reached at x5216 or

lisa milanesiLisa Milanesi,  Assistant Registrar

Lisa has been with the College since 1984. She is responsible for all aspects of curriculum management including the implementation and upkeep of Degree Works, organization and implementation of governance documents, and sits on the Curriculum Committee. She can be reached at x5216 or

lillian shakerLillian Shaker, Clerk

Lillian has been with the College since 1994. She is responsible for assisting the Registrar with graduation, veteran’s affairs, processing transcripts, helping students complete their common application, and general office duties. She can be reached at x5216 or

jennifer meaneyJennifer Meaney, Clerk

Jenn has been with the College since 2012. She is responsible for student record additions and changes (uploading and inputting credits for CBA, Independent Study, Off Campus Study, Teaching Assistantship, Waivers), evaluating and assigning transfer credit, classroom requests, enrollment verification's, and general office duties. She can be reached at x5211 or


mcla transcript requests

svc transcript requests

(SVC first time users will need to Create a New Account)

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Located on the main level of Eldridge Hall, we are here to help you Monday-Friday, 8:30 a.m. to 4:45 p.m.

Main Office Phone: 413-662-5216
Fax: 413-662-5095

Quick Links

2018-2019 Academic Calendar

2019-2020 Academic Calendar

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Catalog Archives

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